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Ballpark FAQs

Playing It Safe at Guaranteed Rate Field

White Sox baseball is back at Guaranteed Rate Field this April, and the organization is committed to Playing It Safe at the ballpark in 2021. Under the guidance of Mayor Lori Lightfoot and the City of Chicago, we are thrilled to welcome baseball fans back to experience White Sox baseball at Guaranteed Rate Field.

Playing It Safe is our commitment to creating the best and safest gameday experience possible through new and enhanced public health measures and protocols.

Terms and Conditions

COVID-19 is an extremely dangerous and contagious disease that can lead to severe illness and death. According to current advice from the Centers for Disease Control and Prevention (CDC) (available at, senior citizens and persons with underlying medical conditions are especially vulnerable. Although we have taken measures to protect your health and safety, an inherent risk of exposure to COVID-19 exists in any place where people are present regardless of precautions that may be taken.

To reduce the risk of exposure to COVID-19, you must follow all posted signs and instructions and comply with all applicable directives from the CDC, other government entities, MLB and the Chicago White Sox designed to reduce the risk or spread of disease or sickness, including mandatory mask and physical distancing policies.

By visiting Guaranteed Rate Field, you acknowledge and voluntarily agree to assume all risks related to exposure to COVID-19 and all other terms and conditions referred to on your tickets and at Please help keep each other healthy and safe.